SIMS PROSPECTS Ltd("we", "us", "our") is committed to protecting your privacy. We handle all personal data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains what we collect when you use our website, why we collect it, and what you can do about it.
For the purposes of UK data protection law, the data controller is SIMS PROSPECTS Ltd, [registered office address], registered in England and Wales (company number [Companies House number]). We are registered with the Information Commissioner's Office (registration number [ICO registration number]).
1. The personal data we collect
We only collect data you choose to give us, or that is needed to run and secure the site:
- Enquiry & form data — your name, work email, company, phone number, and anything you tell us when you submit a form or request a pipeline audit.
- Booking data — details you provide when you book a call through our scheduling tool.
- Usage data — with your consent, analytics data about how you use the site, such as pages viewed, approximate location, and device or browser type.
- Technical data — server logs, including IP address, which are needed to deliver and protect the website.
2. How we use your data and our lawful basis
Under the UK GDPR we must have a lawful basis for processing personal data. We rely on:
- Consent — for analytics cookies and any marketing communications. You can withdraw consent at any time.
- Legitimate interests — to respond to your enquiry, run and secure the website, and contact you about a service you have asked about.
- Performance of a contract — where you become a client, to deliver the services you have engaged us for.
3. Who we share your data with
We never sell your personal data. We share it only with trusted service providers (processors) who help us run our business, including:
- HubSpot — customer relationship management and form handling
- Cal.com — scheduling discovery calls
- Vercel — website hosting
- Google Analytics — website analytics (only where you have given consent)
Each provider is bound by a data processing agreement and may only use your data on our instructions. We may also disclose data where required to do so by law.
4. International data transfers
Some of our providers process data outside the UK. Where they do, we ensure appropriate safeguards are in place — such as UK adequacy regulations or the International Data Transfer Agreement — so your data receives an equivalent level of protection.
5. How long we keep your data
We keep personal data only for as long as we need it for the purpose we collected it, or as required by law. Enquiry data is typically held for up to 24 months after our last contact with you, unless you become a client or ask us to delete it sooner.
6. Your rights under the UK GDPR
You have the right to:
- access the personal data we hold about you;
- ask us to correct inaccurate or incomplete data;
- ask us to erase your data (the "right to be forgotten");
- restrict or object to our processing of your data;
- request a portable copy of your data;
- withdraw your consent at any time, where processing is based on consent.
To exercise any of these rights, email us at hello@simsprospects.co.uk. We will respond within one month.
7. Cookies
We use cookies and similar technologies as described in our Cookie Policy. Non-essential cookies are only set with your consent.
8. How we keep your data secure
We use appropriate technical and organisational measures to protect your data against loss, misuse, or unauthorised access. No method of transmission over the internet is completely secure, but we work to protect your personal data at all times.
9. Changes to this policy
We may update this policy from time to time. The "last updated" date above shows when it was last revised.
10. How to contact us or make a complaint
For any privacy question or request, contact us at hello@simsprospects.co.uk. If you are not satisfied with our response, you have the right to complain to the UK's supervisory authority, the Information Commissioner's Office, at ico.org.uk.